TIN Solutions provides real-time WhatsApp updates for new invoices, payment confirmations, service renewal alerts, and ticket updates directly to your registered mobile phone.
You have full control over which categories of notifications you receive on WhatsApp. You can customize your preferences at any time directly through the Client Portal.
How to Customize Your WhatsApp Alerts
- Log in to your TIN Solutions Client Portal.
- Navigate to:
https://portal.tinsolutions.co.za/index.php?m=tin_whatsapp(or tap the WhatsApp Notifications link in your user account menu). - You can toggle preferences individually:
- Billing & Invoices: New invoice alerts, payment confirmations, and overdue reminders.
- Support & Tickets: Staff ticket responses and resolution notifications.
- Marketing & Announcements: System upgrades, promotional offers, and company announcements.
- Click Save Preferences. Your settings take effect immediately.
Emergency / Security Alerts: Critical account security notifications (such as portal login security notices and password resets) are always delivered to protect your account integrity.