Privacy Policy

TIN Solutions respects client privacy and handles personal and business information for service delivery, billing, support, compliance, security, and communication purposes.

Information We Process

We may process client names, company details, registration information, contact details, billing records, domain records, support tickets, service configuration details, and documents supplied for compliance or onboarding work.

How We Use Information

Information is used to provide hosting, domains, email, VoIP, SSL, backups, branding, Google Workspace, business compliance support, billing, renewals, technical support, and account administration.

Protection and Access

Access is limited to authorised support, billing, technical, administrative, and compliance personnel or service providers where needed to deliver the requested service. Clients should use strong passwords and keep portal access details confidential.

Contact

For privacy queries, contact support@tinsolutions.co.za or open a support ticket through the client portal.