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Knowledgebase

6 Articles Billing and Renewals

Help with invoices, renewals, service suspension, upgrades, domain expiry, and account administration.
1 Article Business Compliance

Guidance for CIPC, B-BBEE, CSD, SARS, PAYE, UIF, tax clearance, annual returns, and company amendments.
6 Articles Domains and DNS

Help with domain registration, transfers, DNS management, forwarding, registrar lock, and renewal planning.
3 Articles Getting Online

Guides for domains, hosting, professional email, SSL, and launching a credible online presence.
8 Articles Hosting and Email

Support articles for cPanel hosting, webmail, POP3, IMAP, SMTP, storage, PHP versions, Softaculous, and backups.
4 Articles Security and Backups

Practical guidance for SSL, passwords, malware prevention, backup planning, recovery, and secure hosting habits.
2 Articles VoIP and Phone Systems

Guides for 087 numbers, softphones, IP phones, call credits, number porting, voicemail, and call forwarding.

Most Popular Articles

What to include in a support ticket Clear tickets help us solve issues faster. Your domain name. The affected email address, if... How to pay by EFT and send proof of payment When paying by EFT, use the invoice number as your payment reference. Send proof of payment to... How to reduce disk usage in cPanel High disk usage can stop email, backups, uploads, and website updates. Log in to cPanel. Open... What is included with TIN Solutions hosting? Listed web hosting packages include cPanel access, NVMe SSD storage, unlimited web traffic,... How to pay an invoice online Online payment is the fastest way to clear an invoice and restore suspended hosting. Log in at...